not tipping a "mean" dealer

[jkamowitz]

Think about what you're saying. Do you stiff a waitress if she isn't friendly but your food is good and hot and quick? Same applies to dealers. You're pissed because the dealer wasn't friendly but their job is to give you the most hands per hour as possible and to control the game not to entertain their customers.

[KenProspero]

Scotty .... what Photoc said.

However, fwiw, I think most of us wouldn't stiff the dealer in the situation you described.

[spliffmasta]

Do not tip her. I work as a server in a nice steak house and if I ever responded to a guests' complaint (after it being my fault especially) with "chill," I would not dream of a tip and my job would likely be endangered if a complaint to the manager followed.

Everyone knows that the "customer is always right." The dealer should not have told someone whom she wronged to "chill," especially when he had a right to be mad (you wouldn't believe some of the stuff you put up with at a steak house).

This dealer not only made a potentially costly mistake for her player but she handled it incorrectly and rudely. Tipping her, being an optional action, will only encourage unfriendly behavior and subpar service.

She does not deserve your money and for the sake of the quality of dealers (and all the service industry for that matter) everywhere, do not tip unless you believe there was sufficient effort and sincerity extended in your service.

[dicelumpY2005]

If this is a casino where the poker dealers get to keep their own tips, then don't tip. Otherwise, whatever Photoc said, go with that...

[Xellos]

There are a couple of smartass/terrible dealers where I play, there is one really good dealer, and there a lot of mediocre dealers. The mediocre ones all get their dollar in any pot that gets past the flop/has a big bet or two basically. The really good one gets a tip any time I win a pot other than a blind steal. The terrible dealers and jerkoffs get to look at the smile on my face when I drag pots and send nothing their direction.

If the dealer doesn't deserve a tip, don't tip them.

[redfisher]

Randy,

I hope that OP omitted some key parts of the original situation. He does not mention the floor being called to supervise reshuffling the improper turn into the stub. I would also expect some rather severe barking at the dealer for what I consider the worst error a dealer can make short of pushing a pot to the wrong player.

I would never fail to tip a dealer for being "mean", but this lady needs to be put in "tip time out" for the remainder of this down. The combination of a gross error and no remorse deserves some punishment.

[AKQJ10]

[ QUOTE ]
I would also expect some rather severe barking at the dealer for what I consider the worst error a dealer can make short of pushing a pot to the wrong player.

[/ QUOTE ]

A cardroom that does its "barking" at employees in front of the public is not a very well-run cardroom. Certainly the floor should acknowledge the dealer made a mistake, prescribe the means to rectify it (as you said), and be done with it in the public eye. Unless this is a chronic problem, it should just be treated as a training issue -- the dealer needs to be more careful, but we've all made mistakes. It might give the guy who thought it hit his hand some joy to see the dealer chewed out on the spot, but it wouldn't impress me with the competence of cardroom management.

Digression: At the Taj $1-2 a couple of trips ago, there was a hand where a guy thought he'd caught a seven to make two pair, tens up. He'd pushed all-in and gotten a call, and turned up his hand before the turn card was dealt. But he, and the dealer, forgot about the third person in the hand.

So the dealer had to wash the stub and deal out a new turn card. Guess what? Another seven. Guess what else? The mystery hand turned out to be a set of nines so the guy busted out anyway.

Moral: That prematurely exposed card that you thought you wanted to keep may be no use to you anyway. Other than that, no point. I just liked the story. [img]/images/graemlins/smile.gif[/img]

[redfisher]

Sorry,

I didn't mean the floor would "bark". When I've seen this happen, all players in the hand have immediately gone 73% ballistic. At this point, the dealer either humbly acknowledges the error or it gets very ugly. I can't imagine what would have happened if the dealer would have said "Chill out" to the guy who was reaching for chips to call an all-in when the dealer prematurely flipped his straight card that would have beaten the other guy's set. It wasn't pretty as it was, but I'm pretty sure a "Chill out" would have brought some blood followed closely by Security.

[KCFire105]

[ QUOTE ]
If the dealer doesn't deserve a tip, don't tip them.

[/ QUOTE ]

Due to their attitude