FTP Connection Problems

[FTPDoug]

We are voiding all tournaments and SNG's that were running. Everyone will be paid out according to rule 31 here: http://www.fulltiltpoker.com/tourRules.php

It looks like almost everyone was kicked off at the same time, and tournaments were paused shortly after so it's unlikely anyone had their chips stolen, but if it did happen we will go back and make up the difference.

Very sorry for the inconvenience, and we are still investigating the problem but hope to be back within an hour or two.

[GeniusToad]

[ QUOTE ]


Very sorry for the inconvenience, and we are still investigating the problem but hope to be back within an hour or two.

[/ QUOTE ]

good christ

[THEYtookMyJOB!!!]

It's Back up

[GeniusToad]

[ QUOTE ]
It's Back up

[/ QUOTE ]

ban pls

[flippetyflop]

it;s come back off again

[BlackRain]

[ QUOTE ]
We are voiding all tournaments and SNG's that were running. Everyone will be paid out according to rule 31 here: http://www.fulltiltpoker.com/tourRules.php

It looks like almost everyone was kicked off at the same time, and tournaments were paused shortly after so it's unlikely anyone had their chips stolen, but if it did happen we will go back and make up the difference.

Very sorry for the inconvenience, and we are still investigating the problem but hope to be back within an hour or two.

[/ QUOTE ]

[ QUOTE ]
Doug, how are cash hands in play resolved in these circumstances?

[/ QUOTE ]

[GeniusToad]

first time i've gotten "site found. waiting for reply" in a while.

not connected yet tho.

[brizzology]

[ QUOTE ]
We aren't sure of the problems yet, but tournaments are paused. If we don't get it fixed soon, we will probably void them all but please stay tuned.

[/ QUOTE ]

How long should we "stay tuned"? No updates from you or support in hours.

F this, I'm going to play some golf.

It would be wonderful if we could get confirmation that our tourney buy-ins will be refunded (or better yet, paid out according to chip count), so I don't have to worry about coming back and getting blinded out of the two tourneys I was crushing!!

[sirpupnyc]

How much more confirmation than [ QUOTE ]
We are voiding all tournaments and SNG's that were running. Everyone will be paid out according to rule 31 here: http://www.fulltiltpoker.com/tourRules.php

[/ QUOTE ] would you have liked?

[FTPDoug]

Back up now, sorry again. We are going to run reports to see if anyone blinded away in tournaments, but I don't think too many people were negatively affected.