Eurobet stiffs payment for blackjack hand, "technical error"

[Tardi]

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please explain to me how a living, breathing dealer has anything to do with internet BJ.

and also, did they tell you why the hand was cancelled?

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I kind of don't understand your question... Eurobet has a "live casino" in their page where it's possible to play roulette, bj and baccarat with a system where you see the real living dealer doing the motions (dealing cards, spinning the wheel etc) and they have some kind of recognicing system for the cards etc.

I didn't get any explanation on why the hand was cancelled, nor who made the final decision to cancel the hand. The only information I got was that "The hand was voided and bets returned".