Carbon Poker - VIP Program requests

[Spartan73]

To get an influx of players from the US market.
1) Get Epassporte back
2) Rakeback

Without either good luck.

[Pokeraddict]

[ QUOTE ]
To get an influx of players from the US market.
1) Get Epassporte back
2) Rakeback

Without either good luck.

[/ QUOTE ]

3) Spell the name of your poker room correctly in forum post titles.

Also why haven't you ditched the casino games so you can take epass or block epass users from having access to them? This is easily your downfall. Start at processing then worry about what your high volume players want. If the fish can't deposit then it is pointless to discuss.

[Lorenza]

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3) Spell the name of your poker room correctly in forum post titles.

Also why haven't you ditched the casino games so you can take epass or block epass users from having access to them? This is easily your downfall. Start at processing then worry about what your high volume players want. If the fish can't deposit then it is pointless to discuss.

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PA how about checking out Carbon's deposit and withdraw options before writting rude sounding comments.

They have plenty of deposit options and they have a withdraw option that works like epassporte. (ATM card)

[dlk9s]

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PA how about checking out Carbon's deposit and withdraw options before writting rude sounding comments.

They have plenty of deposit options and they have a withdraw option that works like epassporte. (ATM card)

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ePassporte is now the standard for U.S. players, like Neteller used to be. It is generally easier, faster (aside from the initial account setup), and cheaper to use than the other methods. Additionally, most players do not want to create more e-wallet accounts if they don't have to, particularly because it usually means giving yet another company bank account information.

I liked Poker.com. If Carbon Poker had ePassporte as an option, I would be playing there.

[Pokeraddict]

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PA how about checking out Carbon's deposit and withdraw options before writting rude sounding comments.

They have plenty of deposit options and they have a withdraw option that works like epassporte. (ATM card)

[/ QUOTE ]

ePassporte is now the standard for U.S. players, like Neteller used to be. It is generally easier, faster (aside from the initial account setup), and cheaper to use than the other methods. Additionally, most players do not want to create more e-wallet accounts if they don't have to, particularly because it usually means giving yet another company bank account information.

[/ QUOTE ]

Exactly. Their own greed of offering casino games has hurt their ability to attract players due to processor issues. If they don't address that issue then there is no reason to look at other issues that might help them grow because their growth can't happen w/o epass or at least not to US players. AP/UB blocked BJ from epass users so there must be some way for Carbon to do it too. Of course there could be a bigger issue we don't know about.

I'm not trying to give Carbon a hard time. I invite all poker rooms to have contact in the forum. I feel the epass issues is by far their #1 problem and that is just constructive criticism.

[dboy23]

also extend your RB program to tournament and sng fees.

[Pokeraddict]

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also extend your RB program to tournament and sng fees.

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I forgot about their new rb program. Not allowing rb players to get bonuses seems odd to me and AFAIK no other site does that. Maybe your site could rethink that position.

[Shane@Carbon]

We really do understand that ePassporte is the preferred deposit/withdrawal option for a lot of poker players now, but unfortunately we are stuck between a rock and a hard place.

We have contacted ePassporte on this issue and have tried several options in regards to turning off access to side games etc, but unfortunately ePassporte have declined to process us again regardless. It would seem that we don't have enough numbers to get them to change their mind on this.

So now we have no choice but to look at every other option to increase player numbers and continue to improve on player retention.

[augie_]

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We really do understand that ePassporte is the preferred deposit/withdrawal option for a lot of poker players now, but unfortunately we are stuck between a rock and a hard place.

We have contacted ePassporte on this issue and have tried several options in regards to turning off access to side games etc, but unfortunately ePassporte have declined to process us again regardless. It would seem that we don't have enough numbers to get them to change their mind on this.

So now we have no choice but to look at every other option to increase player numbers and continue to improve on player retention.

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i guess there is nothing left to do except give up

[CountingMyOuts]

[ QUOTE ]
We really do understand that ePassporte is the preferred deposit/withdrawal option for a lot of poker players now, but unfortunately we are stuck between a rock and a hard place.

We have contacted ePassporte on this issue and have tried several options in regards to turning off access to side games etc, but unfortunately ePassporte have declined to process us again regardless. It would seem that we don't have enough numbers to get them to change their mind on this.

So now we have no choice but to look at every other option to increase player numbers and continue to improve on player retention.

[/ QUOTE ]

You really are not between a rock and a hard place and you do have choices. One of those choices is to be a poker only site, which would take care of the ePassporte issue.