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#1
10-23-2007, 06:56 PM
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Re: Fulltilt froze my account with 47 grand in it
[ QUOTE ]
While I don't play high limit I knew I recognized that screen name from the past but it took me a moment. So is this event worse than losing 20k to Jimmywins88? [img]/images/graemlins/smile.gif[/img] BO [/ QUOTE ] LOL. Well, while that was just plain insulting and humiliating, this on the other hand is quite different. I have read the posts where they say "if you've done nothing wrong, then you shouldn't worry". that my friends is the whole problem. I've done nothing wrong, and yet they still have frozen my account, given me NO Explanation and have not even bothered to send me an e mail for 4 days now. hence this post. There will always be those who won't believe this but there will be a fair amount of you , especially those who know me , who will. It is not right that at any time a site can freeze your account, give you no reason why, and comminucate with you minimally. 
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#3
10-23-2007, 07:22 PM
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Re: Fulltilt froze my account with 47 grand in it
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Henry - these complaints come up at FT all the time. They almost never come up at Stars. Is it because Stars never investigates their players? Or is it because when Stars sees a situation they actually communicate with the players and work hard to resolve the situation quickly due partly to realizing that they are being paid to do exactly that and also due to realizing that their customers who keep $47k on there deserve quick resolution. [/ QUOTE ] I had my Stars account locked. I can't remember for how long but it was at least 2 weeks and maybe 3. It wasn't till at least a week in that I finally was told what the investigation was about. A group of us that played at the local game would lend each other money and then settle up via Stars. One of them eventually committed some kind of charge-back fraud. You have to remember that the site needs to deal with 3rd parties. So if the site is waiting on a decision from VISA the site can't do anything. It sucks but I've had B&M banks do the same thing a couple of time simply because of making and withdrawing large cash amounts. No cheques just cash yet because of the quantities they locked my accounts. Twice it happened when I was away from home which really sucked.
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#4
10-23-2007, 07:28 PM
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Re: Fulltilt froze my account with 47 grand in it
The $15k Sucker is probably your source of trouble.
He could have picked you because you are a regular player and lost the $15k to you to set up a cover then went and dropped the $8k to his partner. He could just have been an idiot and then when he lost he complained and had the deposits charged back. It could have been a hacked account and the player complained now.
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#5
10-23-2007, 07:30 PM
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Re: Fulltilt froze my account with 47 grand in it
This is getting scary.
Only hear about those things regarding FTP...
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#6
10-23-2007, 07:50 PM
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Re: Fulltilt froze my account with 47 grand in it
[ QUOTE ]
This is getting scary. Only hear about those things regarding FTP... [/ QUOTE ] This hapens all the time at UB and they are 100X more shadier about it than ftp is.
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#8
10-23-2007, 09:30 PM
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Re: Fulltilt froze my account with 47 grand in it
[ QUOTE ]
[ QUOTE ] Henry - these complaints come up at FT all the time. They almost never come up at Stars. Is it because Stars never investigates their players? Or is it because when Stars sees a situation they actually communicate with the players and work hard to resolve the situation quickly due partly to realizing that they are being paid to do exactly that and also due to realizing that their customers who keep $47k on there deserve quick resolution. [/ QUOTE ] I had my Stars account locked. I can't remember for how long but it was at least 2 weeks and maybe 3. It wasn't till at least a week in that I finally was told what the investigation was about. A group of us that played at the local game would lend each other money and then settle up via Stars. One of them eventually committed some kind of charge-back fraud. You have to remember that the site needs to deal with 3rd parties. So if the site is waiting on a decision from VISA the site can't do anything. It sucks but I've had B&M banks do the same thing a couple of time simply because of making and withdrawing large cash amounts. No cheques just cash yet because of the quantities they locked my accounts. Twice it happened when I was away from home which really sucked. [/ QUOTE ] Henry17, What Stars did was valid there. If you are not playing much and are p2ping money often enough, especially using credit cards then they should be locking accounts down and doing more heavy investigation. Also, the greater your relationship with the player that commits fraud, the less likely they are to release more information for the simple reason that they do not want you jumping around telling all your fraud buddies what they need to watch out for in order not to get caught.
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#10
10-27-2007, 06:22 AM
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Re: Fulltilt froze my account with 47 grand in it
[ QUOTE ]
[ QUOTE ] tell me again why ppl play anywhere else but stars. [/ QUOTE ] [/ QUOTE ] I know why, they can't handle not having rake back. I agree with you, not worth rake back anymore
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