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#1
10-23-2007, 06:30 PM
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Re: Fulltilt froze my account with 47 grand in it
[ QUOTE ]
[ QUOTE ] Saying FTP is 'not to blame' is another way of saying they aren't responsible. The same way a 4-year-old child is not responsible. As in FTP accepts $47000 bankrolls and then is not responsible for what happens next. No one wants to trust significant sums of money to a business that isn't responsible. FTP suspended OP's account and FTP must be responsible for their actions. Otherwise they aren't a real business. [/ QUOTE ] No one is saying FTP is not responsible but 11 days simply isn't a long period of time. Plenty of real businesses take much longer then that to investigate possible fraud. Do you think an insurance company that suspects a claim of fraud would finish an investigation in 11 days? [/ QUOTE ] Henry - these complaints come up at FT all the time. They almost never come up at Stars. Is it because Stars never investigates their players? Or is it because when Stars sees a situation they actually communicate with the players and work hard to resolve the situation quickly due partly to realizing that they are being paid to do exactly that and also due to realizing that their customers who keep $47k on there deserve quick resolution. FT can keep the player informed of what's happening. And if they have questions about a transfer or about a specific session they played or an accusation someone made against them you would THINK they would WANT to communicate with the player to actually get their explanation as to why such-and-such happened. Again, this failure to communicate from a business that is holding $47k of money that is NOT THEIRS is completely inexcuseable. Not that it would be appropriate if they were just holding $24.60 either...but with $47k on the line they should extra-aware that freezing it for that long can put an unnecessary burden on their customer. It should also be noted that on previous occasions FT has given the "just be patient" line when actually being so kind as to respond to the e-mails they receive....then they say nothing...then they say, "we're taking all your money for inappropriate activities" or whatever and the customer STILL doesn't have any clue what it was they supposedly did. I have no doubt that some of the people whose funds are frozen on FT are total scammers and CC-fraudsters, etc. But it seems their system has too much potential to be an unnecessarily signfiicant burden on their completely innocent customers as may have been the case here. 
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#3
10-23-2007, 07:43 PM
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Re: Fulltilt froze my account with 47 grand in it
[ QUOTE ]
If you have done nothing wrong then you have nothing to worry about. [/ QUOTE ] BS. If you don't have access to your money you have everything to worry about. All fund on deposit online at risk all the time. That's simple enoughh, eh?
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#4
10-23-2007, 03:25 PM
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Re: Fulltilt froze my account with 47 grand in it
[ QUOTE ]
by the way, I love how they ask for all of my personal information, and yet I correspond with a site I have NO IDEA where they are located and with a guy who won’t sign his last name [/ QUOTE ] You can find out where they are located, and lol
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#6
10-23-2007, 03:43 PM
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Re: Fulltilt froze my account with 47 grand in it
What games do you play? Recently play a drunk dude who donked off 5 buyins? You probably played someone who did a cc chargeback, and they have to decide if you were involved. My guess is that you were playing HU. Nothing you can do except volunteer info which may expediate the process (I.D.). You'll get your money back if you did nothing wrong.
Edit: Or you did some transfers with scammers.
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#7
10-23-2007, 03:53 PM
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Re: Fulltilt froze my account with 47 grand in it
I've played with pokergirl z - plays the mid-high limit HU tables all the time. From what I understand, they've been busting bots all over the place in those games (I'm sure you got a hefty refund in the last batch?). Maybe they suspect you are involved in it somehow, or perhaps you beat Gatorade out of a bit too much and he reported you.
Keep fighting the good fight and I'm reasonably confident it will all be resolved for you (assuming you're innocent).
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#8
10-23-2007, 04:33 PM
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Re: Fulltilt froze my account with 47 grand in it
While I don't play high limit I knew I recognized that screen name from the past but it took me a moment. So is this event worse than losing 20k to Jimmywins88? [img]/images/graemlins/smile.gif[/img]
BO
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#9
10-23-2007, 06:56 PM
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Re: Fulltilt froze my account with 47 grand in it
[ QUOTE ]
While I don't play high limit I knew I recognized that screen name from the past but it took me a moment. So is this event worse than losing 20k to Jimmywins88? [img]/images/graemlins/smile.gif[/img] BO [/ QUOTE ] LOL. Well, while that was just plain insulting and humiliating, this on the other hand is quite different. I have read the posts where they say "if you've done nothing wrong, then you shouldn't worry". that my friends is the whole problem. I've done nothing wrong, and yet they still have frozen my account, given me NO Explanation and have not even bothered to send me an e mail for 4 days now. hence this post. There will always be those who won't believe this but there will be a fair amount of you , especially those who know me , who will. It is not right that at any time a site can freeze your account, give you no reason why, and comminucate with you minimally.
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