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Was bored, so I spoke with Live Chat for anyone who cares. The fact they have Live Chat is the first positive..:
PokerPrincess: hello there, how can I help you? me: what network do you guys run under ? PokerPrincess: I am sorry, what do you mean which network? me: are you a stand a lone site or part of a netowrk of online poker rooms ? PokerPrincess: one moment please PokerPrincess: we are part of a network called Taigro PokerPrincess: the network has recently been purchased by World Gaming and we expect to triple the size of our client base me: ok. and how does this bonus that you offer, work? how is it released? PokerPrincess: the Neteller bonus? me: yes PokerPrincess: It is automatically credited to your account me: ok, well how does a person clear it to cash it out? i see on your site i need to earn royalty points, but how do i earn these to cash the bonus out ? PokerPrincess: you can see all the rules listed on our promotions page PokerPrincess: let me send you the link me: Bonus Money is converted into real money in intervals of $10 as you play, unless otherwise specified me: I see it, but you are not expalining on the page how it is released every 10 $ PokerPrincess: yes PokerPrincess: for every $10 played 1 bonus dollar is converted into real money in your account me: you mean every 10 $ wagered or .. ? PokerPrincess: yes PokerPrincess: sorry PokerPrincess: :-) me: ok me: 10 $ wagered at any limits ? PokerPrincess: one moment PokerPrincess: yes me: ok, so you cant play with the bonus money until it is converted into real cash or can you play with the bonus money? i dont understand if it is up front money or not ? PokerPrincess: I apologize about the delay, busy with several live chats. PokerPrincess: You get 100% real money PokerPrincess: for the Neteller deposit we are offering you get real money deposited to your account me: Ok, so how does it get cashed out? I have to wager the Deposit times 10 ? PokerPrincess: In order to request any withdrawal after having made this initial deposit and receiving this bonus, each player must have accumulated a minimum of 25 Royalty Points. PokerPrincess: so each $10 you play you will get one royalty point PokerPrincess: sorry about the confusion me: ok. do you guys accept us customers with the recent gambling act ? PokerPrincess: sure PokerPrincess: if the bonus isn't automatically credited, just contact me and I will be more than happy to maually credit your account. me: ok thanks. |
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