#1
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Pokerstars wont let me validate email? Can u help?
Can anyone help me? I havent been on here in a while, but used to post a lot
under fritopie (I think that was it anyway) I always heard great things about Pokerstars customer service, and I cant figure out what is up--am i sending to the wrong email? (support@Pokerstars.com)? I also sent mail to terrence@pokerstars.com Here is one of the two dozen emails i sent.................... ----------------------------------------------------- I am Soooooooo frustrated. Since coming to your site from Party, I have found you to be true to your reputation. I have always recieved the finest pokergames, fast cashouts, and superior customr service. That is why i do not understand what the problem is right now. I have sent you a few dozen emails in the last three days, and have not recieved a reply. Although I have scoured your site top to bottom as well as RGP and Google, I cannot find a phone number to call you. You have a bit over a hundred dollars of my money that u will not allow me to play, nor will you allow me to withdraw. Why? It started when I tried to update my email address from cmcray1@yahoo.com to xxxxx@bresnan.net due to my cmcray1 email being spammed out. Much to my chagrin, I found ou t that you wont let me play until i "validate" my email which I can't do because you people wont send me a validation code. (yes, I double checked to make sure that i had not filtered your email address.) So, I changed my mail back to cmcray1 again. nothing. I have spent a few hours obver the last few days changeing my email on your server and checking and rechecking my email as well as sending you letters which you do not answer. In frustration, I signed up at absolute. I am on a bit of a winning streak there, and wish to withdraw my money from your network, but I cannot log into the cashier because i get a message saying that i need to validat e my email. At this point I am at a loss. What does it take? |
#2
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Re: Pokerstars wont let me validate email? Can u help?
Hi fritopie,
We have replied to all of your emails, even the one to: santaclaus@whathtehelliswrongwithyouguys.com It would appear for whatever reason your email provider is not accepting our emails, and yahoo is probably filtering the automated emails we sent. I can only suggest you try again with another email address -- I can suggest Gmail. If you need further assistance don't hesitate to PM me. Rom |
#3
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Re: Pokerstars wont let me validate email? Can u help?
[ QUOTE ]
We have replied to all of your emails, even the one to: santaclaus@whathtehelliswrongwithyouguys.com [/ QUOTE ] I lol'ed. |
#4
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Re: Pokerstars wont let me validate email? Can u help?
[ QUOTE ]
Hi fritopie, We have replied to all of your emails, even the one to: santaclaus@whathtehelliswrongwithyouguys.com It would appear for whatever reason your email provider is not accepting our emails, and yahoo is probably filtering the automated emails we sent. I can only suggest you try again with another email address -- I can suggest Gmail. If you need further assistance don't hesitate to PM me. Rom [/ QUOTE ] HAHAAA |
#5
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Re: Pokerstars wont let me validate email? Can u help?
My apologies--It is true that i did not set the filter for either of hese email addresses, but my provider obviously did. I found these emails in the filtered files of one of the addresses. In addition, when i logged on to pokerstars, i had a message pop up that explained that this likely happened. Again, my apologies, and thanks for the help.
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#6
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Re: Pokerstars wont let me validate email? Can u help?
It's times like this that I know online poker will never die.
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#7
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Re: Pokerstars wont let me validate email? Can u help?
I love pokerstars support
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