#1
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Spyware: Renos - -- Help needed
Hi:
Everytime I start my computer up(running windows vista), I constantly get the message that 'windows is restarting,' and 'windows has stopped working,' and I am then unable to do anything. Eventually everything disappears, except for my screensaver. I ran adaware or something like that, and that didn't work, and I have run a few other spyware programs, to no avail. At the bottom right corner, it says that I have 'spyware renos,' and windows takes me to some page where I am suppose to perform a scan, but does not allow me to perform it because it supposedly does not work on vista. ANY idea what I should ? It's putting me on life tilt. Thanks. |
#2
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Re: Spyware: Renos - -- Help needed
That warning message you got is the actual Renos program directing you to a website to "remove" the program that was installed on your computer. Do not go to the website. It is a scam.
Renos explained here. Do you have an Anti-virus program? Run it. If your AV doesn't find it, get AVG. |
#3
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Re: Spyware: Renos - -- Help needed
This may be common knowledge, but I always say it: start in Safe Mode before running your anti-virus scans.
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#4
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Re: Spyware: Renos - -- Help needed
I didn't know that about running the comp. under safe mode. I did an avg scan, but nothing came up.
Finally, I did a windows scan(which I tried doing earlier, but I realized I needed IE, not FF), which took 2 hours, but did the job. Thanks ! |
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