troublesome pokerstar customer service

[Se7enTwo]

Why would they suspend his playing privileges at all?

I read more than I post but I do read a lot of posts that do not supply the entire story.

Did they just randomly put the doomswitch on him out of 20k+ people?

If it is a total fault of PS I think they should reimburse his entry fees.
Who knows what cards & results he could of had in that 5 minutes...regardless of blind levels.

.02 (about what my post is worth)