ALL MY ACCOUNTS WERE HACKED INTO

[reztes757]

I have a few comments. First, I know EXACTLY what you are going through, september 05 I woke up one morning to find my pokerroom account depleted of 120,000 and change(they were nice enough to leave me 15k). Luckily that was the only acct the person got too and was only half of playing bankroll. Anyways, the hacker got me through same thing, keystroke trojan and must of been hawking my games for weeks because he accessed my acct during the only few hours I would sleep everynight and dumped the money to tons of other accts. Long story short, Pokerroom proceeded with a 6 week investigation resulting in me getting back 40k of the money and some lame excuses where the rest was. Basically all you can do is sit back and wait , while FTP has not given you many anwsers I assure you they are working on this but dont expect it to be resolved quickly. Pokerroom froze dozens of accts during my incident while they went through everything. Sounds like you caught this quickly so there is no way the money has been taken offline yet so I would imagine stars and FTP have frozen all accts related to this.

And for everyone else that wants to avoid this ever happening to you a 50 dollar peice of equipment solves keystroke trojan problem. you can get it at best buy. It hooks up to a usb port and scans your fingerprint. So you just set your passwords up with the software and whenever you log in you do it through your fingerprint so you dont have to actually type the password in. And if you play for a living, get 2 computers and use one of them for ONLY poker nothing else and use the other for all other internet activity.

cant think of anything else, but from what I have read I think you are in good shape with stars and neteller for sure of getting the money back, and Im sure FTP will contact you soon with more info. I know its hard to be patient, I had to be for 6 weeks, it was the most frustrating thing ever.