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Everest: Cash frozen, require more than passport + ID
I was down to my last 1k at everest poker (I play other sites) and decided to put it on a NL 5/10 table. I'd been playing 1/2 and 2/4 regularly. I won about 1.5k quick and then tried to cashout. Behold, my cashout was cancelled and my acount frozen, requiring proof of ID/address. Sure, w/e. I send them my driver's license, high-res scan. Address clearly seen. They are unhappy with that and request that I send them a bank or credit card statement or utility bill to prove my address and name. I am 18 and live with my parents. I receive no bill whatsoever since my credit card payments are handled 100% via internet. I moved last year so my cheques show my old address.
I decided to scan and send them my passport, showing clearly my address. They still refuse to unlock my account, saying: Our verification specialist is requesting a bank statement displaying your name and address as a proof of address. Seriously, wtf? A passport + govt ID isn't good enough, but some crappy statement from bank/credit card/utility is? I'd like to precise that I deposited to this site (and cashed out a month or two ago) using MB, which has my address as VERIFIED and credit card as VERIFIED. The money I deposited did NOT come from CC (even on MB, it was funded from other site cashout). The money was deposited months ago. Is their keeping my account locked reasonable? I don't even know what to send them anymore, I just don't have any statements like what they request. I don't get bank/cc statements, all of that is online. I do receive magazines... should I scan the cover of a magazine I'm subscribed to? |
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