Starting to get more serious, Poker Tracker help please.

[TimmayB]

I am new to taking poker seriously and just got PT. I am having no problems with getting the ring game statistics to import from Poker Stars, but for some reason, I can't get the games from FTP to do the same.

I have followed the instructions followed right from the "help" menu. I am pretty sure it is an issue with FTP still not saving the hands in the folder I have specified.

What gives? Any suggestions or others have similar problems?