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Everest Poker troubles
So the other day I signed up to Everest poker to take advantage of a sing up bonus. I deposited 1000 played a little NL100 and when I went to log on today my account has been closed due to suspicious activity. My account is completely locked out.
I enquired with Everest and recieved this email: [ QUOTE ] Dear Ryan, Thank you for your inquiry. Your account has been temporarily suspended by our Operations Department. There will be no further debits and/or credits posted to your credit card or your preferred payment method and thus no winnings will be paid out. In order for us to consider reactivating your account we will need you to verify your account information. We would like to remind you of the Everest Poker terms of agreement, posted during your account registration: http://www.everestpoker.com/en/policies/terms.html 1.5 Personal Use. Player will use House software and Player Account only for Player's own private, personal use and not for any business or commercial use, and not for use by others or as part of a professional or coordinated syndicate. Granting access to your account to any other person, or sharing accounts between multiple people, is strictly prohibited and is grounds for account suspension. 1.7 Valid Funds. The source of funds used by Player for wagering was not obtained illegally and is completely at the disposal of Player, free and clear of all restrictions, obligations or encumbrances. Player agrees that he has complete control and ownership of the funding sources he uses, and that they are not owned or used by any other players. This means that you are to use your own deposit/cashout methods only, including e-wallets. Please provide us with clear, unaltered copies of these documents (please include a printed copy of the CHECK LIST below with your correspondence): 1. Driver's License(s) or Passport(s) (including photo and signature) for ___ Ryan Johnson 2. A copy of a recent utility bill (gas, electric, telephone, etc…) displaying your name and billing address ___ Please enter the type of utility bill you are sending 3. Screen shots of your "..4464" NETeller e-wallet account, clearly showing your name and account number. [/ QUOTE ] I believe the reason on this suspension is that my neteller account is my dads. I had no idea this was an issue as I have used this neteller account to deposit on many of my other accounts in the past. What should I do to fix this issue? |
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