Ever have problems with Stubhub?

[youtalkfunny]

CLIFFS NOTES: Detailed bad beat story of StubHub jerking my chain. Is this standard for them?

My first StubHub experience is going HORRIBLY.

SATURDAY: All the good seats are gone. Find a pair of tickets I like for Saturday's game on StubHub. Click on it. Computer says, "Congrats, you just bought a pair of tickets."

TUESDAY MORNING: I'm loading my bags into the car for the day-long drive to Florida. Get email from StubHub that says, "Oops, the seller says he doesn't have those tickets any more. Call us, so we can find you a comparable or better pair."

TUESDAY AFTERNOON: I call. They offer good seats, but not the great seats I had "bought", or thought I had bought. No deal, I say. I point to another pair they have listed, which is almost identical to the one I want, but they're listed for about 60% more, so StubHub won't buy pay the difference.

I had already bragged about the luxury seats I had "locked up", so I told them that I'd buy the more expensive pair, if StubHub would waive their 10% fee. StubHub quickly assured me that they'd eat the 10%, and they'd also pay the FedEx (which is usually on the buyer).

I asked them to confirm that this seller actually HAD the tickets that he listed. StubHub put me on hold so that they could call the seller, but they could not reach him.

TUESDAY NIGHT: On the road to Florida. I call again. Seller is again out of reach.

WEDNESDAY MORNING: I reach my destination, and eagerly turn on a computer. No new email from StubHub. I go to their website, and the 60%-more tickets are still listed for sale!

I click on them, and the site goes down.

I call, and no one answers!!!

These [censored] are doing a great job of completely ruining my vacation.

The site comes back up, and now those tickets are NOT listed. Did somebody else buy them?

Site goes down again.

Still not answering the phone.

Is this SOP for this outfit?