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Pokerstars suspends my account 5 month later???
Here is my situation:
I was playing on pokerstars today for a couple hours then took a break, i came back and tried to log on and got and "Internal Error". I email stars and they said that i owed $250 from JANUARY , where i had used and E-Check to deposit through PStarPayments. This was shortly before PstarPayments went down due to the new restrictions. I had deposited $250 and accidently bounced the check like a day before PstarPayments closed. Therefore i had to send a check to a debt collector representing PstarPayments. Fast Forward to today: I dont know how this issue comes up 5 months after i made the mistake of bouncing that echeck, but i had been playing on stars regularly. All of the sudden my account is frozen and pstars is requesting i send them $250. I told them to contact Pstarpayments, but apparently nobody can get a hold of them even though they still have an email address for support. Stars support will not budge on this and insists that i send them $250 to reopen my account, but i have already sent the money to pstarpayments. I dont know what to do, i just want to get my account open as soon as possible. I hope someone from pstars sees this and can help me or that anyone else has some helpful advice. I am not going to pay an additional $250 for something that I already paid for. Thanks for any help you guys can offer. |
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