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#24
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"We have switched to a new check processor as a result of recent events. This switch has come with a few notable changes for all players in the USA:
1) The maximum you can request on any one check is $10,000. If you wish to cash out more than this, you will need to use an alternate cashout method. Please contact security@pokerstars.com for more information about which options are available to you. 2) All checks, regardless of the amount, are sent by Express Mail - we can no longer deliver checks via UPS, FedEx or any other courier service, even if you are willing to pay the fee. Please note that Express mail does not come with tracking numbers for their deliveries, so we cannot provide tracking data for your check. If you have any further questions, please let us know. Regards, PokerStars Support Team" |
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