Full Tilt you SUCK and so does FTPDoug and FTPSean

[MicroBob]

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If they're going to go around closing people's accounts (which is fine), they should be in close contact with them throughout.

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completely agree of course as does almost everyone else around here.
No big secret around here that FT resolves these things REALLY slowly sometimes with hardly any meaningful contact with the person whose funds are all locked up.