Full Tilt refuses to pay me my money

[Rigel]

Today I got a $500 check from Pokerstars- less than a week after I requested it. It's even drawn on a prominent US bank and issued in the name of a US corporation (won't say which bank and corporation to keep from alerting any snooping feds). I didn't have to scan my drivers license or anything.

My experience in trying to get paid by Full Tilt could not be any more different. They demanded I send them a scanned copy of my driver's license and a bill. So I drove 15 miles to a professional copy place which scanned my license on top of my bank statement. Cost me 5 bucks and more importantly a lot of hassle.

The copy store e-mailed me a .5 MB pdf file which I opened just fine on my computer- the document was clear as a bell. And yet I get the following reply:

> Hello RIGEL444
>
> Thank you for contacting Full Tilt Poker Support.
>
> Unfortunately Robert when we tried to open the file there was an error.
> Please resubmit this document, please be sure that the attached document
> is no larger than 1 MB.
>
> Thank you for your cooperation, and if there's anything else we can help
> you with, please let us know.
>
> Kind Regards,
>
> Tracey
> Full Tilt Poker Support

Here is my reply:

FOR GOD'S SAKE I HAD THIS DOCUMENT PROFESSIONALLY SCANNED. THE FILE IS LESS THAN 500,000 bytes.

CAN YOU NOT OPEN A PDF FILE? I JUST OPENED IT AND AM LOOKING AT IT AS PLAIN AS DAY. I EVEN E-MAILED IT TO A FRIEND AND HE SAYS HE SEES IT FINE. I DON'T BELIEVE THAT YOU CAN'T SEE IT. I THINK YOU ARE LYING IN THE HOPES THAT I WILL GIVE UP AND KEEP MY MONEY ON FULL TILT. JUST IN CASE, I WILL SEND IT TO YOU AGAIN.

STOP STEALING MY MONEY!!!

I AM GOING TO POST ABOUT YOU STEALING MY MONEY ON TWO PLUS TWO FORUMS AND EVERY OTHER FORUM I CAN FIND!!!! THIS IS OUTRIGHT THEFT!!!!!

WHY IS IT THAT I CAN GET MY MONEY FROM POKER STARS AS EASY AS CAN BE AND NOT FROM YOU?

I WILL MAKE IT MY MISSION IN LIFE TO MAKE SURE THAT AS MANY PEOPLE ON THE INTERNET AS IS POSSIBLE KNOW THAT YOU REFUSE TO PAY ME MY MONEY.

STOP STEALING MY MONEY!!!!!!

RIGEL444

- end quote -

Yes, I have lost my cool, but I just knew these crooks would try to pull something like this. How do I get these crooks to give me my money? What do you do when someone claims to not be able to see a document you sent them?

Why on earth would anyone play on Full Tilt instead of Stars?

And if anyone from Full Tilt is reading this, give rigel444 his money back!