Trouble withdrawing from UB

[ObnxNole]

Hey guys...not sure if this is the right forum for this. If not then please move it.

I cannot withdraw from UB. When I go to withdraw it tells me I am not allowed to at this time. Have any of you had this problem? I emailed them and as usual they are clueless and have yet to give me an answer after 3 days of constantly emaling them. If anyone knows what their problem is please let me know.
-Obnxnole-