Full Tilt Cashout Problem

[Seether]

Yesterday I attempted to make my first cashout from full tilt and was very surprized to see it does not give options on how you want to withdraw, automatically going to the account you already have used for depositing. Well, I have not yet made a deposit on full tilt, as I started there with money a friend had transferred me. I would like to withdraw to epassporte, I emailed full tilt about the situation along with my epassporte account number, and they simply cancelled the cashout and have not answered the email.
Has anyone encountered the same situation?