Neteller cheque processing now only once a week?

[junkanoo]

My friend had his cheque withdrawal pending for several days, he called support today and was told they didn't know what was happening. I called VIP right now and asked

"I'm a Canadian customer about to request a USD cheque by Fedex, are there any holdups?"

Her: "Let me check... no there is a one business day wait and your cheque will be sent by Fedex."

Me: "Because I've heard reports in the past few days from customers in situations similar to mine that there is some strange holdup."

Her: "Oh, I know what you're referring to. Actually, cheques are only being processed once a week on Thursday, and you have to request it by Tuesday 1:30pm or it will be rolled over to the following Thursday."

Me: "Ugh." (for so many reasons)

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Edit/MH: Please use the Official Neteller Thread, for the benefit of all. Thanks.