BetUS giving me the runaround with my check

[ua1176]

up until recently i had played on BetUS poker (a Tribeca skin). during the 6 weeks i played there i went on the biggest heater of my poker career. i withdrew some money by check at the end of january/early february, and requested a withdrawal for the rest of my balance on Feb 16th (since tribeca gonna be closing).

about a week ago i ask their live online CS about the status of my withdrawal:

"all fedex payouts on the 15th had a delay. but they're being reprocessed now. it'll be sent out tomorrow."

well that's great cause my withdrawal was on the 16th.
couple days go by, i speak to a CS rep over the phone:

"no, there's no delay at all. im not sure why someone would have told you that. your check is in the mail"

i speak to another online CS rep:

"ok there's a delay with all payouts through fedex from the 15th to the 17th. but they were sent out and you should get them next week. we should have a fedex tracking # by monday."

i speak to another CS today and am told:

"there may still be a delay. we're not really sure. you should be getting it shortly."

anyone have a clue whats going on? cause after tonight i wont be able to log in to my tribeca account and i will be solely dependent on the wonderful phone support of BetUS.