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Dealing with abusive player from the floor/dealer perspective.
As detailed here some of us had a little run in with a pretty annoying player at a local casion (Parker's) this weekend.
Assuming the situation in the linked thread occurs, but the guy never actually swears, just keeps berating players. At what point do you feel like the floor is obligated to get involved and shut the guy down. In this case, the floor was visably upset and chewed the guy out, but Parkers is far from the best run or most professional place ever. When I tried to get the guy shut down, I thought I wasn't going to have much luck. This happens in a better run casino, what's the end game? |
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