does UB not have customer service anymore?

[newOcean]

So I want to deposit money onto UB and since my credit card was "restricted" when I tried to deposit on their software, someone said that if you call them they can manually put your card info in. Only thing is, your bank calls you because it raises suspicion.

anyway, so i call their number and i'm put on hold for like 20 mins. Where did all those indian outsourced customer service reps go? wtf