*sigh* hacked, where do I go from here?

[fire_fly]

I'll try to keep this short.

Had $6,300 on Eurolinx when they switched networks (around the 15th of January.) After the Neteller debacle I knew it was going to be a while before new withdraw options would pop up, so I just left my money in there (wasn't playing.)

Log in around Feb. 10th, no money in the account. I talk to support, they said "You lost it." I said I haven't played a single hand in almost a month.

She gives me ip addresses of where my account was played. Someone logged in from Hayward (pretty close to me) the day before the money was lost (wasn't me, wasn't anyone I know) and then someone logged in from East Coast of Canada and lost all my money.

Here is a letter I got today from the Eurolinx CEO



"We have investigated this incident thoroughly, we do not doubt whatsoever that it is a person other than you who has been in canada playing on your account. We have done extensive analysis of the gameplay on the actual dates and found that there was no "chipdumping" taking place. This is unfortunate in that the funds are not recoverable.

We do not store or have access to our customers passwords. They are encrypted and hidden. We know with 100% certainty that our databases have not been compromised. As i mentioned to you earlier, it is a puzzling case. In most instances these cases can be tracked back to a hijacked mail account, where the password has been changed.

The culprit has gotten a hold of your password from your end!

The next step for you will have to be filing a complaint with your local police department, i also highly reccommend contacting the Canadian authorities, as well as the ISP. In most cases the Isp will require a warrant to make available the people behind an IP. With the kind of money involved here it should not be a problem.

We are available to answer any queries from law enforcement officials.

This is unfortunately all we can do from our end!

Best Regards

Jo Remme
CEO
Eurolinx LTD"


Serious posts only please, what do you guys think of going to the authorities? Has anyone ever heard of someone successfully doing this? The money isn't a fortune but was almost half my bankroll right now.

And I know you guys would love to throw a bunch of insults in, but please don't do it right now, I'm feeling really [censored] about all this. Thanks for the help guys.