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Old 02-03-2007, 03:44 PM
toptwopear toptwopear is offline
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Join Date: Feb 2006
Posts: 36
Default Running in circles with Neteller

Have to love the mixed messages coming from Neteller. I am almost ready to write this up a funds lost.

You tell me.

So, I send Neteller this e-mail

[ QUOTE ]


Do you have an idea of how long check requests from US customers will take to process or if they will be processed at all?



Thanks,



[/ QUOTE ]

...and get this reply

[ QUOTE ]


Dear Mr,

Due to circumstances out of NETELLER'S control, all withdraw options are being delayed indefinitely. NETELLER is making every effort to solve this issue. And please be assured that your funds are safely maintained, in a separate trust fund.

And effective immediately your EFT withdrawals will not be declined. This is do to the fact that as your withdrawal options are very limited, there is currently no faster alternative once the EFT has been declined..

For more information, please visit http://updates.neteller.com

Thank you for choosing NETELLER.



[/ QUOTE ]


So, as of last night, here is a list of what all I've tried to do:

1/17 - I request an EFT from Neteller
1/19 - Request declined, Neteller tells me to sign up for a Neteller Gold ATM card. I do.
1/30 - I am informed that Neteller cut off issuing ATM cards, so I request a check
2/2 - I get the above letter and re-request an EFT


Anybody else getting the same info?
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