lol... American Grand pulls me over (confiscates 4k)

[hra146]

I had a super-hard drinking night yday so Im gonna make it short:

Last year: 300$ deposit for a 300$ signup bonus. I clear it on blackjack and go on SUPER - TILT. I risk my entire funds on single hands several times and end up requesting a cashout for 1,1k.

7th of Jan : I play poker and go on SUPER - TILT, I cash out 1,900$ from FTP and deposit it at the American Grand. I also cancel the requested cashout for 1,1k.

5 minutes later: I take 3k and put it on one roulette spin. I win.


Same minute I cash out 2,5k and continue to gamble (small) for the rest of it.


Today I receive 2,200$ (1,900$ + 300$ , my deposits) and my account is closed down.


I write an email pretty much saying that they wont get away with this. Their response:






Dear Customer,

Thank you for contacting the Casino Support Team.

Please refrain from using threats against us, we have forwarded this matter to our fraud department to investigate. We are upset that you have decided to abuse and threaten us in our correspondance even though we have allowed you to register with us in good faith. We too would like to extend to you an opportunity to rectify and take back your threats in order that this relations also end inthe manner that it started- in good faith.
Due to our respect for you, you will also be given one opportunity to do so .

Please feel free to contact our 24/7 Support Team if you have any additional questions.


Sincerely,
Winston
Casino Support Agent
US Toll Free Phone: 1800 824 3175
US Toll Free Fax: 888 509 0575
UK Toll Free Phone: 0800 051 3896






yay.... what should I do?