Ritz Club/Poker in the Park

[excession]

The Ritz Club was a Crypto site that used to have a regular £25 pay to play bonus like Will Hill. It stopped it and I stopped playing there apart from the occasional MTT.

Just after Frisk it announced it was transferring to new owners but still remaining Crypto.

I tried to log in a couple of weeks back and it made me update software. It is now branded as 'Poker on the Park' - my old user name and password no longer work..despite emails to support requesting either access or cash out I have had no response.

It's been a couple of weeks with me locked out.
I haven't got a lot of cash there (just under $300) but it's still pissing me off - anyone had any issues tranferring logins to the new site or is this just me?