PokerStars Conceirge Service Question

[m bozeman]

O.K., so I reached supernova status yesterday, and bought the conceirge service for 180,000 FPP. They asked for my phone number and said they will contact me within 4-6 weeks? Has anyone gone through this process; and if so, does it really take them that long to call you? When they finally do call you, how does the process go after that? What type of time frame should I really be looking at to get this whole process completed, and get my merchandise?

Thanks in advance for your help.