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Old 11-22-2006, 12:30 AM
NickPoker NickPoker is offline
Senior Member
 
Join Date: Dec 2004
Posts: 386
Default Re: UB hand history problem after new update

Here's what I got:

Thank you for your preference.

This is not a "bug", we decided to try this out, because delivering
hand histories to the customers was giving problems because observers
could establish a pattern of behavior at the tables in terms of betting and
standing, and we consider it unethical.

If you see it from our point of view you may see that at live casinos
customers may not have a history of their opponents or their own games.

This procedure is not definitive please be checking our software for
further upgrades regarding this matter.

If you require any further assistance, do not hesitate on contacting us
back, and we will be more than glad to help you.

Best regards,

Leonardo

Customer Service Department

--Original Message--
From: dt22587@yahoo.com
Date: 11/21/06
To: memberservices@ultimatebet.com
Subject: RE:Customer Support Form Submission [#4983107]

Is this considered to be a "bug" or was the change intentional?
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