#11
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Re: UB hand history problem after new update
Here's what I got:
Thank you for your preference. This is not a "bug", we decided to try this out, because delivering hand histories to the customers was giving problems because observers could establish a pattern of behavior at the tables in terms of betting and standing, and we consider it unethical. If you see it from our point of view you may see that at live casinos customers may not have a history of their opponents or their own games. This procedure is not definitive please be checking our software for further upgrades regarding this matter. If you require any further assistance, do not hesitate on contacting us back, and we will be more than glad to help you. Best regards, Leonardo Customer Service Department --Original Message-- From: dt22587@yahoo.com Date: 11/21/06 To: memberservices@ultimatebet.com Subject: RE:Customer Support Form Submission [#4983107] Is this considered to be a "bug" or was the change intentional? |
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