Beware of OnGame's Futurebet sites (e.g. pokes poker)

[cnfuzzd]

Guys, i know some of you are still waiting. here is a response i received today, hope it helps.


Hello John,

I am sorry to hear of your problems with PokesPoker, a licensee of FutureBet who are currently an operator on Ongame Network. We have urged FutureBet to work with their licensees towards resolving current player issues such as yours. Many players have had similar incidents in recent months and most have been resolved after unacceptably lengthy delays.

As a result of this, Ongame Network has decided to terminate our agreement with them. Though we are taking this action, we will work with them to facilitate an organized and peaceful transition. This will include helping move players' accounts and funds to another network.

I have forwarded your e-mail to FutureBet support and asked for your issue to be escalated. I recommend you contact them yourself to follow-up.

Note that you can contact PokesPoker's Adam Rabie at adam@pokespoker.com or FutureBet's Nancy Ross at nross@futurebet.com. As well, to aid players who are having issues we are in the process of creating an Ombuds Office where players experiencing issues with our operators will be able to raise issues directly with Ongame Network.

I regret that Ongame Network cannot help you further with this issue.

Best regards,

Jeffrey Haas
Ongame Network