OT: Pokerstars Tournament History questions

[Eric Draven]

I'm planing on getting rvg72's new SNG tracker program thingy, I already PM'd him, but he's not very familar with Pokerstars so I'm hoping some of you guys can help.

What do I need to do get old tournament histories and how far back can I go?

I've read a few posts (by accident or threads that have gotten OT) so I think the following is true (If I'm way off with either of these, let me know):
-You can go to Request -> Tournament history and get some, but it only goes so far back (how many?)
-If you e-mail Pokerstars and they can send you the info you need (how far back will this go? Where do I e-mail? What exactly do I ask?)

Please help me, I want to go as far back as possible when I get the program.