Verizon puts 71$ beat on a guy

[Oxy]

http://www.youtube.com/watch?v=Gp0HyxQv97Q

So, now, we've got that 0.002 cents = 0.002 dollars.

I love it.

[flipdeadshot22]

Wow. How are these people making it past elementary school? I love the part where he makes the guy pull out the calculator to show that he ends up with .002 and says "well it's the same number" lol.

[TxRedMan]

cell phone customer service should all be nuked to bloody hell.

i have a business account w/sprint and i wish i could kill those morons with my bare hands (lol, OOT).

i've been right about them effering up my bill twice, and both times it took me an hour to straighten it out.

[Triptanes]

WOW

Feel so bad for the dude

[LooseCaller]

this is like watching at a car crash. it's painful and disgusting but i cant stop.

[Oxy]

I'm gonna write to my local news station, hope they post it.

[killsadie]

sad

[Oxy]

Cliffnotes:

This is an audio recording of an American Verizon customer trying to explain to two different representatives the difference between 0.002 dollars and 0.002 cents. He was quoted 0.002 cents per kilobyte or 0.00002 dollars per kilobyte for internet access on a flight, but was charged 0.002 DOLLARS (or 0.2 cents) per kilobyte. He tries for twenty-six minutes to explain this concept but still fails.

[blackize]

He's an idiot too. He keeps explaining it in the most confusing way possible. He should do this

.002 cents 35000 kb .002 cents 35000
---------- x --------- = ---------- x -------- = 70 cents
1 kb 1 1 1

Edit: The damn stuff gets compressed but you get the idea.

[dukemagic]

i think he's explaining it in about the most basic way possible. they don't understand the concept of unit conversion, so they dont understand that the 71.79 is cents and not dollars. doing that calculation again isnt working.

he should be trying to explain that .002 cents is actually .00002 dollars and then doing the math from there.

pathetic though.