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#1
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I have a few cashouts from the trident group that are listed as DECLINED in my neteller summary.
Has anyone experienced this? it seems like the worst situation ever. |
#2
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"The worst situation ever" would probably be like the holocaust or something. This is close, but not quite in that league.
I've had InstaCashes declined by Neteller before because I didn't realize how low the IC limits were. A quick phone call to Neteller support resolved the problem in a few minutes. Just call them and see what's going on. |
#3
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wow i just had this happen to me at pokerstars 500$ cashout its gone from my account but i got no record of where its gone its not even in my history log but i just got this email from stars..
Cashout request time: 2006/12/04 08:07:12 Cashout amount: $0.00 Your PokerStars Account Information User ID: KISS ME now im waiting for support to answer me where is my money |
#4
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IIRC, this occurs when you attempt a cashout at a time that Neteller is performing site maintenance...
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#5
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YEA but where is my 500$ its not in neteller and not in my history log at pokerstars i had 1147$ in my acc now i got 647$ and this 0$ cashout email...and still no answer with 3 emails to pokerstars over 2 hours ago
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#6
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[ QUOTE ]
...and still no answer with 3 emails to pokerstars over 2 hours ago [/ QUOTE ] yeah, this seems like the worst cs ever. /sarcasm just wait and see. last time this happend to me, the money was right back into my account in less than 24h. @op ask trident. report back if there are any problems. |
#7
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ok got my money back in pokerstars acc they said neteller was down and cashout has to be redone....but i told them cashout didnt go through but money was gone from my account how is that...anyways got money back
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#8
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[ QUOTE ]
I have a few cashouts from the trident group that are listed as DECLINED in my neteller summary. Has anyone experienced this? it seems like the worst situation ever. [/ QUOTE ] In and of itself this isn't cause for that much concern. I've had a couple Neteller transactions from sites declined, it happens occasionally. Call CS. If they were going to stiff you I highly doubt it would go down like that. |
#9
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Same thing happened to me at a couple of Trident casinos, never got the money...until a few days later after contacting them.
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