NeTeller Update - 01 29 07

[Beachman42]

I just got approved for a NeTeller ATM card instantly on-line and then called the number for the US - 888-258-5859 poked 2 for Customer Support, got an IMMEDIATE answer by a pleasant sounding CSR who after verifying my acct questions, immediately cancelled my pending EFT. The monies are back in my Neteller acct and I guess now I'll wait for the card to come in the mail or for them to post that EFTs are working again. Total time <= 5 minutes [img]/images/graemlins/smile.gif[/img]

He also stated that they currently cannot process EFTs with American banks. I believe this answer since I have been waiting a week for mine on what should be a 1-2 day process if their processor is batch-run. Thus, I hope my ATM card comes soon.

Anyone had any very recent issues with their debit cards from NeTeller?

Beachman

[mo42nyy]

yea- you cant load money onto them anymore

[valtaherra]

[ QUOTE ]
yea- you cant load money onto them anymore

[/ QUOTE ]

A rep told me over the phone that this might change in a week or two.

[LotsOfOuts69]

[ QUOTE ]
[ QUOTE ]
yea- you cant load money onto them anymore

[/ QUOTE ]

A rep told me over the phone that this might change in a week or two.

[/ QUOTE ]

Yup, and everyone might get their EFT's in a week or two.

[N 82 50 24]

Their reps have said a lot of stuff that hasn't happened. I'll believe that the cards will work when I see it... until then, it's just another thing their reps are making up as they go.

[curtains]

The cards still do work, you just can't load more money onto them. However whatever you already have on them is able to be cashed out at the rate of $1200 per 24 hours.

[Homer]

The debit card is presently worthless. Hopefully, that will change in the future.

[UATrewqaz]

I posted this in another thread but it also is an "up to date" trip report

I called the 888-258-5859 and I got connected almost immediately. After verifying my account info he said I had to talk to a VIP rep.

He transfered me to someone else and they answered right away as well. I basically told them I had 2 pending EFT's each for 1,250 and told them I knew about the ACH brew haha, etc. I was basically wondering if and when they would ever get processed.

The lady said she could cancel them for me if I wanted to, but they would get processed eventually. She said they were going about getting a new processor set up for transfers but did not have a good time line.

I went ahead and had her cancel the pending EFT's (which she did and it showed up immediately on my balance online) and asked her how long a check would take. She said typically 6-8 weeks.

So that's that, I now have $7,600 sitting in Neteller that I would rather have sitting in my bank...

[mo42nyy]

ua-
when was this?
i spoke to them on sunday and was told they had no idea when checks would be processed (as in they did not tell me 6-8 weeks, but said it originally)

[UATrewqaz]

This was earlier today (1/29/07, around 7:00 pm EST)

I looked around their website later and the 6-8 weeks for a check is quoted there also (if you start the process of trying to get a check)

not sure if the lady I was talking to was just giving the default "check" speach or not.