Help! Fake Check From Titan Poker

[Jorge10]

A friend of mine deposited 500 on Titan Poker to get a bonus and rakeback deal. He played for a bit ran his 500 into 650 and didnt really like the software so he decided to cash out everything he had. They didnt let him and told him the max he could cash out was 500. He decided to cash out 500 with a check.

Titan poker sent him a fake check. I have the letter from Wells Fargo here ill type out what it says:

"Dear Mr. X,

This letter is to confirm our conversation that the attached check was reported to us as a fraudulent check. Citibank International informed us that the numbers on the bottomr of the check do not match any account numbers.

The check was mailed from here Wells Fargo Bank to Citi Bank.

Should you have any further questions please contact me directly."

He has faxed them extra info they have asked for and talked to everyone he could at Titan Poker and they no longer respond to his emails. He has called them several times and they have given him false bank information. He just wants his money can you guys please help him?

[MrBlueNose]

Tell him to get his rakeback affiliate to get on it. They should be able to get stuff sorted.

[wall_st]

Wow that is incredible, doesn't your friend have neteller, why did he get a check ?

[Pokeraddict]

Why did they short him $150 as well? There is no "you can only cash out $x" at Titan rule is there?
As mentioned, his affiliate is the answer here.

[Jorge10]

[ QUOTE ]
Wow that is incredible, doesn't your friend have neteller, why did he get a check ?

[/ QUOTE ]

I just asked him this. His response,

"They didnt let me cash out through neteller. I asked them why and they said because I didnt deposit through neteller."

[ QUOTE ]
Why did they short him $150 as well? There is no "you can only cash out $x" at Titan rule is there?


[/ QUOTE ]

They told him the max he could cash out was 500.

[ QUOTE ]
Tell him to get his rakeback affiliate to get on it. They should be able to get stuff sorted.


[/ QUOTE ]

His affiliate was thisisthenuts.com and he says he doesnt know who to talk to there.

[mayday4379]

I mistankenly cashed out of titan with a check (that's their default option for cashouts). I got the check 3 weeks later and it cleared ok.

This was about 3 months ago.

[ThisIsTheNuts]

I am the Director Or Support for ThisIsTheNuts and this is the first time I have heard about this situation or anything like this. I will immediately contact the manager at Titan Poker.

I can tell you that Titan Poker has some of the best support of any of the sites we represent and I am sure that there will be swift follow-up on their part to get to the bottom of this.

[heater]

[ QUOTE ]
His affiliate was thisisthenuts.com and he says he doesnt know who to talk to there.

[/ QUOTE ]

Well then make sure he doesn't do anything crazy like go to thisisthenuts.com and click on "contact us". That will probably just lead to more trouble.

[JuntMonkey]

Shouldn't he just make a $20 deposit with Neteller and then withdraw the whole thing?

[SoCalRugger]

[ QUOTE ]
Shouldn't he just make a $20 deposit with Neteller and then withdraw the whole thing?

[/ QUOTE ]
yep