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#1
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I have Sprint for my family's wireless plan and they are just awful. Literally every month, there is something wrong with our bill. For example, they overcharged us by hundreds of dollars this month for text messaging at 10 cents per message when we already have unlimited texting. We have tried customer service over the phone, faxes, letters, and emails. Yet, they have yet to resolve the issues. They will eventually fix the bill each month, but not until we complain relentlessly. Would it be within our rights to end the contract without paying the ridiculous termination fee since they have been so terrible? After all, Sprint recently terminated 1000 of their contracts with customers who complained too much (I wish we were one of the lucky 1000)
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#2
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[ QUOTE ]
Sprint recently terminated 1000 of their contracts with customers who complained too much (I wish we were one of the lucky 1000) [/ QUOTE ] Complain more and more until you get lucky. |
#3
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[ QUOTE ]
[ QUOTE ] Sprint recently terminated 1000 of their contracts with customers who complained too much (I wish we were one of the lucky 1000) [/ QUOTE ] Complain more and more until you get lucky. [/ QUOTE ] wow, they let 1000 people off the hook, out of how many customers? 200 million? |
#4
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how much do cancelation fees normally run?
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#5
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$175 - $200, for a single plan. Im guessing its higher for the family plan.
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#6
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yeah it's 200 dollars per phone to cancel...that means 1000 dollars for my family.
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#7
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It costs them $3 per minute to talk to you. Call customer service non stop and they will get rid of you.
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#8
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[ QUOTE ]
[ QUOTE ] [ QUOTE ] Sprint recently terminated 1000 of their contracts with customers who complained too much (I wish we were one of the lucky 1000) [/ QUOTE ] Complain more and more until you get lucky. [/ QUOTE ] wow, they let 1000 people off the hook, out of how many customers? 200 million? [/ QUOTE ] um... how many people do you think live in the US? |
#9
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FYI sprint works the best of any carrier at NU
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#10
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Call and ask to cancel, get transfered to the cancelation department, complain a lot, get free stuff / waived cancelation fee. Just make a stink on the phone and you can usually get your way. If that doesn't work, wait a month, call them back and tell them you moved to (insert east-bumblef*ck town name that doesn't get reception) and you no longer get reception, and you want to cancel w/o paying the ETF. GL.
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