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#1
08-02-2006, 10:02 PM
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Actually spoke to somebody competent at Party about Speeds
I spoke to somebody in technical support named Trinath. He says he works until 3am Eastern and that he could be specifically contacted through their toll free number if you just ask for him.
He told me that their technical department is aware of the problems with the Speed tournaments, "especially for people playing multiple tables". He also said that he expects that the problem will be fixed sometime on Friday, and that he would be personally contacting by phone numerous people when the problem is fixed. He claimed that he had personally contacted around 90 people who had reported problems with the Speed tournaments by phone and told them the same thing. He also claimed that they were aware of the table names problem and that it would also be fixed soon. I didn't ask for any compensation, as I couldn't prove that I had lost any significant amount through the problems, and they didn't offer any compensation. 
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#3
08-02-2006, 10:08 PM
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Re: Actually spoke to somebody competent at Party about Speeds
[ QUOTE ]
Thanks for the info. They must have hired this competent person on accident. Good work, ICMoney [/ QUOTE ] That's just great. Now that you have identified him he'll be fired. [img]/images/graemlins/shocked.gif[/img] -----------kitty
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#4
08-06-2006, 09:38 PM
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Re: Actually spoke to somebody competent at Party about Speeds
bump - still buttons disappearing. Even when only 4-tabling. Seems to only happen with Speeds. Emailed PP several times myself.
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#5
08-06-2006, 10:26 PM
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Re: Actually spoke to somebody competent at Party about Speeds
yeah. still having some problems
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#6
08-07-2006, 01:57 AM
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Re: Actually spoke to somebody competent at Party about Speeds
Have they really committed to fixing the table names for Speeds? The buttons thing is kind of annoying but only seems to happen when you go over 4 tables. If it happens, I just end process on partygaming.exe immediately, then reload party.
I usually can get it all back within 10 seconds and don't miss much. But this has only happened when I play 6+ tables, 4 and under seems safe.
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#9
08-03-2006, 12:02 AM
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Re: Actually spoke to somebody competent at Party about Speeds
I talked to someone just now (midnight) and they offered me $44 back compensation because it happened when I was playing $22's...he also said that it will be fixed friday, told me to not play before then, as they would offer no more compensation...he told me to call them before I play on friday, to make sure it works, and if it did it after the update, they'd give me a refund on those games.
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