Turn my computer off please

[1p0kerboy]

When I try to turn my computer off via the start menu, it doesn't do anything.

Help?

[jafeather]

I was just getting ready to post the same problem.

When I try to shutdown, restart or log off via the start menu I get nothing. If I use the power button (laptop) I just hibernate, so when I come back on I am still under the same user.

If I try to shut down, log off or restart via task manager I also get no response.

I need to get into one of the other user's files on it, so it's more than just inconvenient.

[FCBLComish]

Hold down the power off key for like 10 seconds. It will turn off eventually.

A short press only sends it to sleep.

[1p0kerboy]

[ QUOTE ]
Hold down the power off key for like 10 seconds. It will turn off eventually.


[/ QUOTE ]

Trying to turn it off from the start menu.

[Computerb]

Enable it in the BIOS setup. Something like 'power management'.

[FCBLComish]

[ QUOTE ]
[ QUOTE ]
Hold down the power off key for like 10 seconds. It will turn off eventually.


[/ QUOTE ]

Trying to turn it off from the start menu.

[/ QUOTE ]

My response was to the 2nd poster, sorry.

[1p0kerboy]

[ QUOTE ]
Enable it in the BIOS setup. Something like 'power management'.

[/ QUOTE ]

Where is the BIOS setup?

[psionic storm]

when windows shuts down it sends a signal to all processes, any process can listen for the signal and abort the shutdown.

this may be one of the many reasons, check what you have running in background and narrow it down

[ispiked]

How long did you wait after you pressed the button? I've found that after long uptimes, it can take a VERY long time to shutdown.

[1p0kerboy]

I recently put the computer on a password under an account.

Might this have something to do with it?