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  #1  
Old 06-28-2006, 01:27 PM
mshalen mshalen is offline
Senior Member
 
Join Date: Dec 2004
Location: Moving to Chicago
Posts: 881
Default Stars customer service comes through again

I ordered a shirt from the Star's store (had to use some FPPs) and the wrong size was shipped. They are sending me the right size, giving me the one sent in error and responded within 1 day. Now this is customer service. If you are interested the email corespondence is below.

Hello Michael,
I apologize for the error. I will see that an XL as ordered is sent
out
this week. Hopefully, you have a friend that wears a size large.

Regards,
Kaye
PokerStars FPP store
----- Original Message -----
From: XXXXXXXXX
Sent: 2006/06/27 14:48:49
To: fppstore@pokerstars.com
Subject: Re: PokerStars FPP Store Order Confirmation

>Sirs:
>
> I have recieved the order listed below but there was an error in the
fufillment process. My order, as stated below, is for a shirt size XL.
I
recieved a Large. What do we do to fix this problem and get me a shirt
that fits?
>
> Michael XXXX
>
>PokerStars FppStore <fppstore@pokerstars.com> wrote:
>
>Dear ,
>
>Thank you for your order from our FPP Store.
>This confirms that you have ordered the following:
>
>Men's Cotton Polo
>FPP price: 1800
>Color: Black
>Size: XL
>
>Your order will be shipped within 4-6 weeks to:
United States
>
>Please verify that all details of this order are correct,
>and do not hesitate to contact us at fppstore@PokerStars.com
>if you have any further questions regarding this order.
>
>
>Best Regards,
>
>The PokerStars Cashier
>
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  #2  
Old 06-28-2006, 03:03 PM
redsoxsalty redsoxsalty is offline
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Join Date: Apr 2006
Location: Cali
Posts: 522
Default Re: Stars customer service comes through again

I wear large.
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  #3  
Old 06-29-2006, 04:03 PM
Million$$$Man Million$$$Man is offline
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Join Date: Apr 2006
Location: Constantly running bad
Posts: 161
Default Re: Stars customer service comes through again

Don't blame Stars b/c you have a weight problem
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  #4  
Old 06-29-2006, 04:23 PM
O Doyle Rules O Doyle Rules is offline
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Join Date: May 2003
Location: Retreating...
Posts: 849
Default Re: Stars customer service comes through again

[ QUOTE ]
Don't blame Stars b/c you have a weight problem

[/ QUOTE ]

If I were betting, Ted Dibiase, (Miliion Dollar Man) wears XL.

And I would also bet that the OP could kick your scrawny ass in your Small to Medium shirt. (Or are you still in youth sizes?)
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  #5  
Old 06-29-2006, 11:58 PM
CrayZee CrayZee is offline
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Join Date: Oct 2005
Location: Forum Donkey
Posts: 2,405
Default Re: Stars customer service comes through again

Who are you going to give the large to?
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  #6  
Old 06-30-2006, 08:26 AM
rsigley rsigley is offline
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Join Date: Apr 2005
Posts: 794
Default Re: Stars customer service comes through again

[ QUOTE ]
Don't blame Stars b/c you have a weight problem

[/ QUOTE ]

ever think he could be tall? i'm 6'5" and wear XL cause L isn't long enough in length
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