Have Bayou or Ongame network stolen my money? PLEASE HELP 2+2!

Allday Everyday · #1 11-01-2006, 06:52 AM

The purpose of this post is twofold. Firstly, I'd like to alert the readers here to the extent of what has happened, and is still happening, at the Ongame network. Secondly, I'd like to ask the people here what actions they think I should take to resolve the issue I have.

Over seven months ago, I was happily playing on the Ongame network site Bayou Poker. I played so many hands that they made me a 'VIP' member and gave me 'special reload bonuses released at a special rate'. I played almost exclusively there for about 3 weeks.

Then, around 7 months ago, I received an e-mail telling me that my account had been locked and that they were undertaking a 'routine security check' on my account. They asked me to provide ID and to explain my 'relationship' with a certain other player. So, it looked as though they wanted to invesigate me for collusion. I was upset because I had never colluded with this player or any other player.

I sent them the identification and explained that I had no relationship whatsoever with this other player beyond simply playing at the same table before.

After Bayou received the documentation, weeks passed without me receiving any response. I spent lots of time writing e-mails to both Bayou and the Ongame network and telephoning them to find out exactly what was going on with my account. Everytime I phoned them they told me that they can't help me because another department, 'risk management', was looking after the 'investigation'. Every time I e-mailed them they did not write back.

Six months pass and Bayou has a significant amount of my money locked in my account. They never told me why the account had been locked. They didn't even take the time to reply to my e-mails.

I have taken the time to look through my database of hands while playing at Bayou and can say that there is no reason whatsoever to suspect that I had been colluding with the other player they named. In fact, there is evidence that we weren't working together - we went heads-up many times and lost money to each other. I am certain that they possess no evidence to suggest I cheated in any way.

Abount a month ago I sent a PM to the Ongame Network representative here at 2+2. He told me to send the story to him, and that he would investigate. However, despite me sending it to him twice over the past 4 weeks, he hasn't even replied.

So, Bayou Poker and the Ongame network have had my account locked with a significant amout of my money still in it for over 7 months. They have done this without even providing me with a reason and without any wrong doing on my part. I find this both extremely frustrating, and extremely unacceptable.

Does anyone here have any ideas on how I could resolve this issue?

USCSigma1097 · #2 11-01-2006, 09:46 AM

That sucks bro...

You don't happen to have a real suspicious last name like Grimstarr or McScammington or something do you?

RobDoral · #3 11-01-2006, 10:34 AM

OP, gave you the same info on the BW forums since I see that you xposted this (good idea) Try contacting
Mike Henry, Co-Founder
Bayoupoker.com
mhenry@bayoupoker.com

edit: hey, you might want to note your 2+2 alias and number of posts on your BW thread since you might get a little more respect than the typical first poster gets. Especially a "they stole my money" first poster since many are crackpots.

I don't know if Mike is still with Bayou but he always seemed to be a decent guy to me who might have picked the wrong people to trust, namely futurebet, may they rot in hell.

Pokeraddict · #4 11-01-2006, 02:17 PM

You may also want to go to www.ecogra.org and make a complaint against Ongame. Although Futurebet is not a member Ongame is forcing them out and so bringing this to Ongame's attention before the final boot might be a good idea.

otnemem · #5 11-01-2006, 02:45 PM

Why do people play at these sites? I just don't get it. I've never even heard of Bayou poker... Why not just play at Poker Room or Hollywood if you're going OnGame?

dakine · #6 11-01-2006, 02:54 PM

At this point in time you can kiss your money "Aloha" (in this case it means "Good-Bye." [img]/images/graemlins/frown.gif[/img] I have never played on line (never trusted any of them) and because of the new Law, I never will. [img]/images/graemlins/smile.gif[/img]

otnemem · #7 11-01-2006, 03:20 PM

[ QUOTE ]
At this point in time you can kiss your money "Aloha" (in this case it means "Good-Bye." [img]/images/graemlins/frown.gif[/img] I have never played on line (never trusted any of them) and because of the new Law, I never will. [img]/images/graemlins/smile.gif[/img]

[/ QUOTE ]
This was very informative. Thanks for adding.

PS That Aloha line made me want to slice your Achilles tendon.

BK1248 · #8 11-01-2006, 03:24 PM

[ QUOTE ]
At this point in time you can kiss your money "Aloha" (in this case it means "Good-Bye." [img]/images/graemlins/frown.gif[/img] I have never played on line (never trusted any of them) and because of the new Law, I never will. [img]/images/graemlins/smile.gif[/img]

[/ QUOTE ]

wrong, cause u cant beat online is why u dont play

RobDoral · #9 11-01-2006, 07:08 PM

[ QUOTE ]
Why do people play at these sites? I just don't get it. I've never even heard of Bayou poker... Why not just play at Poker Room or Hollywood if you're going OnGame?

[/ QUOTE ]

my guess would be rakeback though hwd had it available. But I've wondered this too. Do some people read weird ass magazines or web sites where the bigger legit sites just won't advertise? And just what sort of content do these places have?

KurtSF · #10 11-01-2006, 07:49 PM

Bayou, for VIP players, had basically unlimited reload bonuses. This equates to 70% rakeback. The lure of 70% rakeback might get you to do some things you ordinaily wouldn't, like deal with futurebet for instance.