Robbed at Neteller

[guther]

35 days ago someones make two unauthorised transferences from my Neteller account to a HIS Betsson account for a total of 3100$
In 35 days of investigation Neteller don't contact me to say me nothing about the investigation. I call Neteller, they pass me to investigation UK department and at the investigation department they NEVER talk to me. Thay makes me wait (32 minutes the last time) but they never attend me.
More than 30 attempts to talk to the investigation department by phone and nothing. 30 attempts by mail and nothing... by chat they say me that I have to contact with the investigation department.
I was robbed and Neteller don't do anything