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  #1  
Old 05-01-2007, 04:28 PM
mv540 mv540 is offline
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Join Date: Sep 2005
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Default Internet connection help

Have my connection through a router, although only my computer has this problem. It seems whenever my computer is idle for a decent amount of time, ex: sleeping or at work, my internet connection does not work when i come back. I need to restart my computer and the connection is fine. I have tried restarting the router and do not have anything like hibernate or turn off hard disks active. I have also tried disabling my network card and having windows search to reinstall it, no luck. This is a high speed connection btw. any ideas appreciated.
Thanks.
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  #2  
Old 05-01-2007, 04:43 PM
LeapFrog LeapFrog is offline
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Default Re: Internet connection help

Next time it happens, run through the steps in the computer technical help FAQ and let us know the results.

Are you running a software firewall?
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  #3  
Old 05-01-2007, 04:56 PM
mv540 mv540 is offline
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Default Re: Internet connection help

yea i run zonealarm and i have norton protection center for anti virus and the like, i have had zonealarm forever and norton since October, this problem only started about a month ago, willing to try any ideas, will check the faq, thanks.
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  #4  
Old 05-01-2007, 05:00 PM
LeapFrog LeapFrog is offline
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Default Re: Internet connection help

I remember some other user mentioning that ZoneAlarm was causing problems when set to the high security level. You could try setting it to medium (this is under the firewall section).
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  #5  
Old 05-01-2007, 05:09 PM
mv540 mv540 is offline
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Default Re: Internet connection help

switched it to medium, hopefully it works. If not I will try the things listed in the faq. thanks for your response.
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  #6  
Old 05-01-2007, 05:55 PM
LeapFrog LeapFrog is offline
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Default Re: Internet connection help

np, good luck.
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