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#1
09-25-2006, 07:17 PM
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WWTS is completely absurd and useless - still waiting for $100
Okay, I have 3 emails from them now saying they have credited my account. They have not. Acc't balance has not changed, in fact, the acc't - since the day after the game has shown
2 bonus credits of $100 2 removals of same credits right below that 1 loss of $100 on prop bet for a net $100 loss that they need to fix. After 2 emails saying they fixed it, and me saying "look at the account, it is not there," I got a third one today saying it was there, but that she would ask her mgr to look at it [Why - if it's there, why do I need a mgr?] but refusing to answer what day or time they had credited it. And no manager response. So I sent a 4th email, again asking for the credit, and to let me know where/when it was credited so we can all verify it. Again. wwts is teh suck. 
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#2
09-25-2006, 07:28 PM
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Re: WWTS is completely absurd and useless - still waiting for $100
Why are you sending e-mails instead of using the live chat? If I were you I'd take advantage of the opportunity to have a real time exchange.
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#3
09-25-2006, 07:31 PM
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Re: WWTS is completely absurd and useless - still waiting for $100
doing now, listen to this:
Please wait while we find an agent to assist you... You have been connected to Julie-Mae Skepple. Julie-Mae Skepple: Welcome to our website, you've made an excellent choice! Do you have any questions about our site? ask about Jags-PIT prop bet Julie-Mae Skepple: You would have had to open up the account today and make the play today OMFG.
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#4
09-25-2006, 07:38 PM
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Re: WWTS is completely absurd and useless - still waiting for $100
Julie-Mae Skepple: one moment please
Cassandra B has entered the session. Julie-Mae Skepple has left the session. naj: Hi Cassandra Cassandra B: Kindly hold for a few minutes while I get a summary on your issue Cassandra B: Kindly hold for a few minutes while I get a summary on your issue Cassandra B: I am afraid I will have to transfer you to a customer service representative sir Cassandra B: since this is the accounts department
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#6
09-25-2006, 07:47 PM
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Re: WWTS is completely absurd and useless - still waiting for $100
Prince C.: Welcome to Live Chat Support, I am your Customer Service Representative, how may I assist you?
explain... Prince C.: Please hold while I take a look into your account Whee, this is fun...
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#7
09-25-2006, 07:54 PM
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Re: WWTS is completely absurd and useless - still waiting for $100
supposedly fixed. took a while, didn't it?
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#8
09-25-2006, 08:03 PM
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Re: WWTS is completely absurd and useless - still waiting for $100
Does your account balances add up correctly now? I still am unable to cashout anything in my account with forfeiting a few RAF bonuses. I have met the rollover requirements for these but they aren't being moved over correctly in my account. I gave up talking to live chat last night.
-Brendan
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