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you sending two emails proves nothing. The FT question prob. couldn't be answered by the avg support employee and had to be forwarded to someone of importance.
Everyone knows PS is better.....you should have reversed the questions

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I sent an email to PokerStars a few weeks ago about the limit FPP tourneys they do on Saturdays and the NLHE FPP tourney on Sunday and why not a HORSE and so forth... I got a response saying the email had been forwarded and have heard nothing since. FT should at least tell me they're passing my post on.