Re: The official EPASSPORTE thread. (#3 of 3.)
I cashed out $300 on the Oct 15th and another $300 on the 16th. On Oct. 18th I received one withdrawal, but I never ended up receiving anymore. So I messaged them asking what happened to my cashout from the 16th. Finally today, I received a message back.
"We have contacted our processor and they have informed us that the ACH
withdrawal was in fact successfully processed.
The funds have been deposited into your checking account. May we suggest
that you contact your bank and speak with a representative.
The following is the trace numbers for the ACH withdrawal:
Trace/Tracking Numbers: ######
When you speak with a bank representative ask them to locate the funds
using the trace numbers.
**If you are referring to the ACH withdrawal initiated on October 15,
the funds will post to your checking account no later than November 16
after 5pm/PST.
If you have any further questions do not hesitate to contact us"
Now let me translate that....
"You are wrong, we did in fact give you your money from the 16th. Please check with your bank because that money is definitely there. Oh by the way, if you meant the money from the 15th, OUR BAD, that is a month late and should be there soon. HEE HEE"
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