THey already know it has been deducted from my account, but that still doesn't help the deposit clear according to this email.
Dear Mr. X,
Thank you for contacting Bodog Customer Service.
You are probably aware of the recent U.S. legislation that targets online gaming. This legislation has forced us to establish
new relationships with 3rd party processors. As a result, we have realized that some of these processors do not meet our high
standards and time requirements.
We are now in the unfortunate position of explaining to clients why deposits that were made in March and April have still not
cleared. While the money has been deducted from your bank account by our 3rd party processor, we are still waiting for the
funds to be transferred to our bank account. Therefore, we are in the process of securing new 3rd party processors that can
handle our high volume of payouts and deposits.
Should you require a payout, we would ask for you to contact us at 1-888-263-0000 ext. 2 for further instructions regarding
this matter.
In closing, we appreciate your patience during this busy time. We would like you to know that our eCommerce team is working
hard to secure new 3rd party processors that can efficiently process your deposits and withdrawals.
Our goal has always been to provide you with the best customer service and the fastest payouts in the online gaming industry.
We will always have the former, and we are very close to achieving the latter.
Thank you for your patience.
Should you require further assistance, please do not hesitate to contact us.
Best Regards,
Customer Service
Bodog.com
Poker - Casino - Sports
service@bodog.com
1-888-263-0000