[housenuts]

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Getting people through the door is really the only thing that matters. Everything else is kinda meh.

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everything else isn't meh. getting them in the first time isn't hard. getting them to come back is the tricky part. so you gotta make it good. everyone always checks out the new bar in the city. does it last? depends how good it is inside.

i was talking to this bartender a bar, who i knew from another bar he used to work at. he was saying the other bar essentially tanked when they got a new manager and the manager had no customer relation skills. that's why he left. essentially the new manager was a bookworm accountant type. he ran everything by the book. he stopped allowing bartenders to give out comp drinks, and free cover and such. loyal customers stopped coming. all it takes is a bartender to give you a free shot of tequila or something halfway through the night because you're a loyal customer, and it reinstills in your mind why you love that place and keep going back there. it's "your" bar. but when that stops, it just becomes like any other bar. you're just another dude there.