[MicroBob]

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My general feeling here is that -- in a cash game, not a tournament, which is a different story -- if the guy loses out on the pot that was righfully his simply because he's too distracted by his damn cell phone, it serves him right.

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The idiot on the phone should definitely be paying better attention and make sure the pot is correctly shoved to him.

But whether it's due to his phone or he's just oblivious, if the pot is awarded to the wrong player and you are the only one who notices than you have an obligation to speak-up whether you were involved in the hand or not.

So kudos to the other players who CORRECTLY got involved in this situation and righted a wrong.

There are situations like this, with all cards turned up and it's just a dealer mistake, that other players are supposed to correct obvious errors.
Then there are situations such as some guy perhaps string-betting where players who are not involved in the hand should not be saying a damn thing.

A common type of situation where everyone should shut up is if the board read AKQJT or something and everyone is going to aplit the pot. If somebody is hesitating on whether to call a bet or not because he doesn't correctly see the board or just doesn't understand the rules it is clear that everyone should mind their own business and not say anything.

See the difference here?
The one you saw involved people who had already turned over their hole-cards. The 'cards speak' now. If the dealer makes a mistake it doesn't matter...the cards have already spoken so that mistake NEEDS to be corrected and it doesn't matter who does it. Anyone who sees it should correct it.